Part-time job Customer Support E-commerce

Are you a strong communicator, do you have experience with social media and a good sense of customer service? Are you looking for flexible work at an international company with a pleasant working atmosphere? This position is not only fun and varied, but also a valuable addition to your resume!

What will you be doing?

As Customer Support E-commerce, you will be the point of contact for customers of our webshops. You will help customers by phone or online, give advice about products, process orders and contribute ideas on how we can improve our service even further.

Your tasks at a glance:

• Helping customers by phone, email and social media

• Processing and following up orders

• Advising customers about products

• Handling complaints in a professional manner

• Keeping records in our system (CRM)

• Contributing ideas for improvements to the webshop and service

What do we offer you?

• A great part-time job in an international organisation

• Flexible working hours (Monday to Friday between 8 a.m. and 5 p.m.), easy to combine with your studies

• The hourly wage is a maximum of £15.19, depending on age and experience. In addition to your wage, you will also receive holiday pay and accrued holiday days paid monthly for the hours you have worked.

• A 7-month on-call contract, which will be extended by one year if your performance is satisfactory

• A pleasant working atmosphere and friendly colleagues

• Opportunity to gain work experience in e-commerce and customer service

• Guidance and room to learn, with the option of doing an internship alongside your part-time job

• Opportunity for advancement within Gallagher Europe

What we are looking for

• You are enrolled in or have completed an MBO, HBO or WO programme (in communication, marketing, commerce or a related field)

• You are customer-friendly, sociable and solution-oriented

• You are fluent in Dutch, English or German (C1 level) and have a strong command of English or Dutch as a second language (B2 level).

• You are able to switch easily between different tasks

• You are available for at least 12 hours per week (more is welcome, of course!)

About Gallagher Europe B.V.

Discover Gallagher Europe, a leading trading company born from a unique meeting between farmers from Groningen and a manufacturer from New Zealand in 1978. With 135 employees and 6,000 dealers, we are active across Europe in grazing and animal management, driven by passion, quality, and innovation. As the exclusive partner of Gallagher Group Ltd., we strive for market leadership and brand leadership through customer focus and innovation. Respect, integrity, and teamwork are essential in our informal company culture. Our mission, "Protect what matters most," inspires product innovations and growth in Europe. As a family business, we aim to remain a relevant player and build a successful future in grazing and animal management. Join Gallagher Europe and meet our enthusiastic colleagues!

What You’ll Get at Gallagher Europe

A pleasant working atmosphere where we roll up our sleeves together, with room for personal development and growth. As colleagues, we are open with each other, and you can approach anyone for help or a chat. Plenty of room for new initiatives and ideas—we welcome innovation regardless of how long you've been with us. Learning on the job in an international organization, where we are eager to invest in your development and provide good guidance to grow together.

Take on the Challenge!

Do you see yourself in the above profile and can’t wait to take on this challenge? Then we invite you to apply via the button below and let us know why you are the perfect candidate for this position.

Are you excited but still have questions? No problem! Feel free to contact Natasja van Benthem, Customer Service Manager, at natasja.vanbenthem@gallaghereurope.com or by phone at 050-368 3132. For questions about the recruitment process, you can contact Kim Pranger at kim.pranger@gallaghereurope.com or 050-368 3151.